Seasonal Front End & Customer Experience Associate

Total-Wine-

Wilmington (NC)

On-site

USD 19,000 - 27,000

Part time

7 days ago
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Benefits offered by this job

Paid Time Off (PTO)
Store discounts
Health care plans
401(k)

Job summary

Total Wine & More in Wilmington, NC is hiring Seasonal Front End Team Members (cashier). You will handle transactions, assist customers, and support promotions while adhering to alcohol-sale laws. Roles may rotate to sales associate or merchandiser as needed.

Part-time and full-time seasonal positions are offered with benefits such as PTO, store discounts, and opportunities for training and growth within the Total Rewards program.

Qualifications

  • High school diploma or equivalent preferred.
  • 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
  • Familiarity with point-of-sale systems and inventory management software.

Responsibilities

  • Process sales transactions accurately and efficiently, including identification verification, payment handling, inquiries, loyalty program promotion, and bagging.
  • Deliver exceptional service and a personalized experience by greeting customers and building relationships.
  • Participate in wine, spirits, and beer training to build product knowledge.
  • Maintain knowledge of advertisements, promotions, and loyalty programs.
  • Ensure adherence to all applicable laws and regulations related to alcohol sales and maintain a safe environment.
  • Complete cross-functional responsibilities as assigned.

Skills

POS system experience
Customer service
Retail experience

Education

High school diploma or equivalent

Tools

Inventory management software

Job description

Total Wine & More in Wilmington, NC is hiring Seasonal Front End Team Members (cashier). You will handle transactions, assist customers, and support promotions while adhering to alcohol-sale laws. Roles may rotate to sales associate or merchandiser as needed.

Part-time and full-time seasonal positions are offered with benefits such as PTO, store discounts, and opportunities for training and growth within the Total Rewards program.

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