Seasonal Front End Associate - Wine & Customer Service

Total Wine & More; Fremont (CA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Paid Time Off

Health insurance plans

401(k)

Job summary

Total Wine & More is seeking a Seasonal Cashier to provide fast, friendly service, process transactions, and assist customers with questions about products and services. The role may also include duties as a sales associate or merchandiser, reporting to store management.

The position emphasizes greeting customers, building relationships, and promoting the loyalty program while maintaining store standards and compliance with alcohol-related laws.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

POS familiarity

Inventory software

Flexible schedule

Education

High school diploma or equivalent

Job description

Total Wine & More is seeking a Seasonal Cashier to provide fast, friendly service, process transactions, and assist customers with questions about products and services. The role may also include duties as a sales associate or merchandiser, reporting to store management.

The position emphasizes greeting customers, building relationships, and promoting the loyalty program while maintaining store standards and compliance with alcohol-related laws.