Seasonal Front Desk & Member Services Associate

LA CANTERA RESORT & SPA; Florida; On-site; USD 29,000 - 30,000; Full time

Job summary

Bonita National in Florida is seeking a well-organized Front Desk Receptionist to support the administrative office and greet members and guests in a warm, professional manner, ensuring every interaction reflects the club’s standards.

Key duties include answering multi-line calls, directing visitors, coordinating mail and documents, processing payments, and maintaining accurate membership data; the role requires multitasking in a fast-paced environment and a proactive, customer-focused approach.

Qualifications

• High School diploma or GED is required.
• Excellent verbal and written communication skills.
• Exceptional customer service abilities and a friendly demeanor.
• Proven ability to multitask in a fast-paced environment.

Responsibilities

• Greet visitors and welcome members and guests professionally.
• Answer multi-line calls and direct inquiries to the appropriate staff.
• Maintain knowledge of staff, ownership, and club operations.
• Handle mail, appointments, and basic clerical tasks with accuracy.
• Process payments and manage member registration/check-in procedures.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Education

High School Diploma or GED

Tools

MS Office

Job description

Bonita National in Florida is seeking a well-organized Front Desk Receptionist to support the administrative office and greet members and guests in a warm, professional manner, ensuring every interaction reflects the club’s standards.

Key duties include answering multi-line calls, directing visitors, coordinating mail and documents, processing payments, and maintaining accurate membership data; the role requires multitasking in a fast-paced environment and a proactive, customer-focused approach.