Seasonal Front Desk Concierge – Luxury Residence

Hyde Park Hospitality, LLC; Stamford (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Hyde Park Hospitality, LLC in Stamford, CT is seeking a friendly Concierge to provide exceptional resident services and maintain a welcoming front desk. This seasonal role emphasizes customer care and building strong relationships with residents, guests, and vendors.

The position supports a safe, efficient building operation with policy knowledge and high standards of service during an evening schedule, Monday through Friday.

Qualifications

• 1+ year experience as a concierge, or 2+ years in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.

Responsibilities

• Oversees front desk services at the luxury residential building.
• Promptly answers phone calls, requests, and concerns, while responding to resident inquiries.
• Assists residents with move-in and move-out procedures.
• Welcomes residents, guests, and vendors; ensures visitors are registered.
• Adheres to emergency key procedures, manages key insurance policy, and controls keyboard.
• Provides and coordinates resident services including package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor.

Skills

Customer service

Interpersonal skills

Communication skills

Time management

Multitasking

Education

High school diploma or GED

College education preferred

Tools

Microsoft Office

Job description

Hyde Park Hospitality, LLC in Stamford, CT is seeking a friendly Concierge to provide exceptional resident services and maintain a welcoming front desk. This seasonal role emphasizes customer care and building strong relationships with residents, guests, and vendors.

The position supports a safe, efficient building operation with policy knowledge and high standards of service during an evening schedule, Monday through Friday.