Weekend Concierge – Luxury Residential Services

Building-and-Land-Technology; Stamford (CT); On-site; USD 25,000 - 28,000; Part time

Job summary

Building-and-Land-Technology is seeking a friendly Concierge in Stamford, CT. The role focuses on exceptional customer service at the front desk of a luxury residential building, with responsibilities spanning resident inquiries, move-in/out assistance, and coordinating services such as packages, dry cleaning, and events.

The position requires 1+ year in concierge or 2+ years in hospitality, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• 1+ year experience as a concierge, or 2+ years’ experience in a hospitality role.
• Must demonstrate commitment to deliver outstanding customer service.
• Self-motivated, trustworthy, and works with limited supervision.
• Ability to set priorities, handle multiple tasks, and meet deadlines.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office.
• High school diploma or GED, College education preferred.
• Must be 21 years of age or older to comply with regulations for accepting packages containing alcohol

Responsibilities

• Oversees the provision of all services at the front desk of the luxury residential building
• Promptly answers phone calls, requests, and concerns, while responding to all resident inquiries in a professional and timely manner
• Assists residents with move-in and move-out procedures.
• Warmly welcomes residents, guests, and vendors. Ensures that all visitors have been properly registered.
• Adheres to emergency key procedures, manage key insurance policy, and control keyboard.
• Provides and coordinates resident services including but not limited to: package handling, dry cleaning, event planning, local directions, and courtesy calls.
• Additional tasks and clerical duties as assigned by supervisor

Skills

Customer service

Communication skills

Multi-tasking

Interpersonal skills

Education

High school diploma or GED

College education preferred

Tools

Microsoft Office

Job description

Building-and-Land-Technology is seeking a friendly Concierge in Stamford, CT. The role focuses on exceptional customer service at the front desk of a luxury residential building, with responsibilities spanning resident inquiries, move-in/out assistance, and coordinating services such as packages, dry cleaning, and events.

The position requires 1+ year in concierge or 2+ years in hospitality, strong communication skills, and proficiency in Microsoft Office.