Seasonal Freight & Customer Service Associate

Kohl's; Saint Joseph (MO); On-site; USD 17,047 - 24,280; Full time

Job summary

Kohl’s is seeking a Store Associate to deliver excellent customer service while supporting store operations. You will process freight, replenish shelves, and help fulfill online orders with teammates.

You will greet customers, maintain product protection standards, and participate in training on Kohl’s brand and inventory procedures, contributing to a fast, friendly shopping experience for all guests.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 16 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Communication skills

Attention to detail

Flexible schedule

Job description

Kohl’s is seeking a Store Associate to deliver excellent customer service while supporting store operations. You will process freight, replenish shelves, and help fulfill online orders with teammates.

You will greet customers, maintain product protection standards, and participate in training on Kohl’s brand and inventory procedures, contributing to a fast, friendly shopping experience for all guests.