Seasonal Freight & Customer Service Associate

Kohl's; Richmond (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Kohl’s in Richmond, KY is seeking a frontline associate to deliver excellent customer service while executing store operations with efficiency. You will process freight, replenish inventory, and support omni-channel fulfillment to keep the sales floor ready for shoppers.

In this role you’ll greet customers, offer assistance, protect product standards, and participate in training on brand guidelines and inventory procedures.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process freight, including unloading truck shipments and stockroom operations.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Greet customers and offer assistance with products and services.
• Maintain product protection standards.
• Participate in training for Kohl’s brand standards, inventory procedures, and productivity standards.

Skills

Customer service

Multi-tasking

Attention to detail

Job description

Kohl’s in Richmond, KY is seeking a frontline associate to deliver excellent customer service while executing store operations with efficiency. You will process freight, replenish inventory, and support omni-channel fulfillment to keep the sales floor ready for shoppers.

In this role you’ll greet customers, offer assistance, protect product standards, and participate in training on brand guidelines and inventory procedures.