Seasonal Freight & Customer Experience Associate

FashionUnited; Flower Mound (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Kohl's is hiring for a store associate role focused on delivering excellent customer service and executing omni-channel operations. You will process freight, replenish stock, engage customers, and uphold brand standards across the sales floor and stockroom.

Training on Kohl's procedures and teamwork is emphasized. Ideal candidates are 16+ with strong communication skills and flexible availability, including nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Act with integrity, honesty and foster teamwork in an engaged and inclusive culture.
• Demonstrate good judgment and discernment when making decisions; take appropriate partners as needed.
• Demonstrate a customer service mindset, anticipating customer needs and resolving issues.

Skills

Customer service

Multi-tasking

Verbal/Written communication

Flexible availability

Job description

Kohl's is hiring for a store associate role focused on delivering excellent customer service and executing omni-channel operations. You will process freight, replenish stock, engage customers, and uphold brand standards across the sales floor and stockroom.

Training on Kohl's procedures and teamwork is emphasized. Ideal candidates are 16+ with strong communication skills and flexible availability, including nights, weekends, and holidays.