Seasonal Fine Jewelry Sales – Commission-Based

Macy's, Inc.; Toms River (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off and holidays

Employee discounts

Merchandise discounts

Incentives and annual merit review

Employee Assistance Program

Job summary

Macy’s Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and personalized service. You will promote loyalty and warranty programs, assist with inventory and events, and ensure merchandise is secure and well presented.

Qualifications

• 1-2 years of related experience preferred.
• Excellent customer service and communication skills.
• Ability to learn product knowledge in fine jewelry & watches.
• Ability to meet daily sales goals and deliver exceptional service.
• Proficient with POS and digital shopping tools; comfortable with clienteling.
• Collaborates well with team to maintain presentation and inventory integrity.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs; support events.
• Assist inventory and fulfillment activities; ensure stock presentation and pricing accuracy.
• Build client relationships through consultative selling and personalized service.
• Ensure secure handling and immaculate presentation of merchandise.

Skills

Customer service

Product knowledge

Communication

Clienteling tools

POS proficiency

Team collaboration

Tools

POS system

Handheld devices

CRM software

Job description

Macy’s Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and personalized service. You will promote loyalty and warranty programs, assist with inventory and events, and ensure merchandise is secure and well presented.