Seasonal Field Operations & Tech Support Specialist

H&R Block; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role involves setting up, opening, and closing seasonal offices, ensuring they meet brand standards and are fully operational.

The ideal candidate will possess strong problem-solving skills, technical knowledge, and be comfortable working independently in a fast-paced environment. Reliable transportation is necessary for travel between office locations as required.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge, including experience with computer hardware.
• Must have reliable transportation to travel between office locations.

Responsibilities

• Support the setup and closure of seasonal tax offices.
• Perform routine maintenance, including replacing light bulbs and ceiling tiles.
• Troubleshoot basic hardware issues and document incidents.

Skills

Problem-solving and analytical skills

Communication skills

Technical knowledge of computer hardware

Organization and prioritization skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role involves setting up, opening, and closing seasonal offices, ensuring they meet brand standards and are fully operational.

The ideal candidate will possess strong problem-solving skills, technical knowledge, and be comfortable working independently in a fast-paced environment. Reliable transportation is necessary for travel between office locations as required.