Seasonal Fan Experience Associate

Rally House; Frisco (TX); On-site; USD 17,908 - 20,664; Full time

Job summary

Rally House in Frisco, TX is seeking a Teammate to deliver a welcoming, energetic shopping experience. You will support sales, merchandising, and daily store operations, working with a team to serve fans and represent the Rally House brand with enthusiasm.

Ideal candidates are 16 or older, with strong communication, teamwork, and time management. You’ll complete tasks on time, follow playbooks, and help create a positive, party-like atmosphere during game days and promotions.

Qualifications

• Ability to work effectively in a fast-paced, team-oriented environment.
• Clear and effective communication skills.
• Enthusiastic attitude with a passion for sports and retail.
• Time management and prioritization of tasks.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and expedite when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Teamwork

Communication

Customer service

Time management

Education

Must be at least 16 years old

Job description

Rally House in Frisco, TX is seeking a Teammate to deliver a welcoming, energetic shopping experience. You will support sales, merchandising, and daily store operations, working with a team to serve fans and represent the Rally House brand with enthusiasm.

Ideal candidates are 16 or older, with strong communication, teamwork, and time management. You’ll complete tasks on time, follow playbooks, and help create a positive, party-like atmosphere during game days and promotions.