Seasonal Expediter

Roadhouse Crossroads LLC; Tucson (AZ); On-site; USD 17,000 - 21,000; Part time

Job summary

RoadHouse Crossroads LLC is seeking an on-site Expeditor for the holiday season at RoadHouse Cinemas. You will manage ticket and concessions sales, run food and drinks, bussing, and cleaning while upholding safety policies and guest satisfaction.

No prior experience is required, but basic math, and timely certification (Title 4/eTips and Food Handlers) within 30 days are expected; Barista experience is a plus for this seasonal role.

Qualifications

• Basic math skills and cash handling required.
• Must obtain Title 4/eTips certification and Food Handlers Card within 30 days of hire.
• No prior experience required.
• Barista experience is a plus.

Responsibilities

• Operate ticket and concession sales with accuracy.
• Serve concessions and beverages, including food preparation as needed.
• Maintain safety and cleanliness of theatres per guidelines.
• Handle cash transactions using POS systems and tablets.
• Provide friendly, professional guest service and information.
• Assist with bussing, cleaning, and restocking as needed.

Skills

Multitasking

Guest service

Cash handling

Safety compliance

Professional communication

Education

Title 4/eTips certification

Food Handlers Card

Tools

IPad

POS systems

Card readers

Venue Valet touch screens

Job description

Description

Your Holiday Hustle Starts Here!

Join our Seasonal team!

Please Note: This is a temporary, seasonal position for the holiday season, with an anticipated end date of January 10, 2027. Employment in this position is not guaranteed beyond this date.

Job Summary

The role of the expeditor is to lead the excitement of the RoadHouse Cinemas (RHC) experience, from the first impression to the last impression, through ticket sales, concession sales, food and drink running, bussing and cleaning. He/she will understand the culture of the concept, and be able to expressively educate all guest inquiries. The expeditor will maintain professionalism in a positive environment, and uphold the quality standard of our products to ensure guest satisfaction. He/she will assist in the safety of our guests by utilizing all safety guidelines and policies to ensure guest safety and satisfaction.

Essential Functions

• Multitask with a sense of urgency, while maintaining consistency and accuracy
• Ensure guest safety by following all required safety processes and protocols
• Anticipate guest perception / needs
• Ensure proper usage of RHC equipment (IPad, card readers, Venue Valet touch screens)
• Answer phones with professionalism, effectively addressing guest questions and concerns
• Know and communicate RHC movie ticket and menu specials
• Conduct ticket sales, knowing when to offer a void or refund.
• Work with guests on website accessibility issues and general website troubleshooting
• Effectively sell merchandise: gift cards, roadie t-shirts, blankets and seasonal promotions
• Engage in professional communications with staff and guests
• Cash handling using tablets and point of sale (POS) systems
• Perform Drink Expo
• Prepare and serve concessions items: popcorn, candy, milkshakes, desserts, fountain drinks and coffee beverages, and all other.
• Maintain product knowledge: product availability, allergy / dietary restrictions and vendor info
• Deliver food and beverages from kitchen and concessions accurately to assigned tables
• Must adhere to liquor laws and alcohol policies
• Pre-bus and keep up with overall cleanliness of theatres.
• Maintain facility cleanliness inside and out; including debris in walk ways, re-setting auditoriums, restrooms, lobby and patio
• Complete side-work as assigned
• Review bathroom cleanliness each time you use it (per training guidelines), and per assigned duties
• Trash removal
• Teamwork, assisting with all other departments as needed.
• Perform other duties as assigned

Experience and Education:

• Basic math skills
• Must obtain Title 4/eTips certification and Food Handlers Card within 30 days of hire.
• No previous experience necessary
• Barista experience a plus

Requirements

Physical Requirements

• Frequently stoop, kneel, crouch, or crawl.
• Regularly: stand, walk, climb stairs, balance;
• use hands to grip, handle, feel, reach;
• talk and hear;
• lift 25 pounds at waist or shoulder level.