Seasonal Events & Customer Experience Associate

Bass Pro Shops; Fort Smith (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on merchandise

Dental benefits

Vision benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Fort Smith, AR is seeking a Seasonal Events Associate to support store events and seasonal activities. This part-time role offers the chance to engage customers, assist with product recommendations, and participate in on-site workshops during the holiday season.

The position emphasizes strong customer service, teamwork, and the ability to thrive in a busy store environment while delivering an enjoyable shopping experience.

Qualifications

• Ability to calculate figures such as discounts and make change to customers.
• Ability to perform data entry, analyze reports and ledgers.
• Ability to communicate in a friendly and professional manner to customers and other associates.
• Good customer service skills.
• Ability to function in a noisy and hectic environment, with children and parents.

Responsibilities

• Support a strong commitment to world class customer service and ensure a pleasant shopping experience for all customers.
• Assist customers in making buying decisions by identifying needs and recommending products.
• Promote programs including CLUB Membership, VOC and In-Store Pick-up.
• Assist with execution of seasonal events and in-house outdoor skills workshops.
• Participate in store events as scheduled and maintain a clean, safe work area.

Skills

Discounts & change calculation

Data entry & reporting

Friendly professional communication

Customer service skills

Work in busy environments

Education

High School education or equivalent experience

Job description

Bass Pro Shops in Fort Smith, AR is seeking a Seasonal Events Associate to support store events and seasonal activities. This part-time role offers the chance to engage customers, assist with product recommendations, and participate in on-site workshops during the holiday season.

The position emphasizes strong customer service, teamwork, and the ability to thrive in a busy store environment while delivering an enjoyable shopping experience.