Seasonal Evening Retail Associate - Customer Experience

The TJX Companies, Inc.; Virginia; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Henrico, VA. The role focuses on delivering an exceptional customer experience, engaging with customers, and maintaining a clean, organized sales floor.

You may be cross-trained to assist in multiple store areas to support business needs. Applicants should have excellent customer service skills, the ability to work a flexible schedule, and strong communication and organizational abilities. Retail experience is preferred.

Qualifications

• Customer service experience recommended.
• Able to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to multi-task and adapt to changing directions or situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store cleanliness and organization.
• Model customer experience practices for internal and external customers.
• Promote credit and loyalty programs.
• Accurately process purchases, returns, and give correct change.
• Uphold merchandising standards and procedures.
• Support store recovery, safety, and loss-prevention goals.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability to changes

Team collaboration

Physical ability to lift objects

Job description

The TJX Companies, Inc. is hiring at Marshalls in Henrico, VA. The role focuses on delivering an exceptional customer experience, engaging with customers, and maintaining a clean, organized sales floor.

You may be cross-trained to assist in multiple store areas to support business needs. Applicants should have excellent customer service skills, the ability to work a flexible schedule, and strong communication and organizational abilities. Retail experience is preferred.