Seasonal Retail Associate — Customer Experience

The TJX Companies, Inc.; Greensburg (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Smoking cessation support

Bereavement benefits

401(k) contributions from associates

Child care & cell phone discounts

Pet & legal insurance

Credit union

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience in a fast-paced retail environment. You will engage with customers, uphold store standards, and promote programs while supporting multiple store tasks to meet business needs.

Candidates should have strong customer service skills, be able to work a flexible schedule, and handle physical tasks. Retail experience is preferred and benefits are offered according to company policies.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills
• Capable of multi-tasking
• Responsive to changes in direction or unexpected situations
• Able to lift heavy objects with/without accommodation
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an exceptional customer experience in a fast-paced retail environment. You will engage with customers, uphold store standards, and promote programs while supporting multiple store tasks to meet business needs.

Candidates should have strong customer service skills, be able to work a flexible schedule, and handle physical tasks. Retail experience is preferred and benefits are offered according to company policies.