Seasonal Email Specialist - Flexible Hours, Part-Time

Silver Star Brands; Oshkosh (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

Silver Star Brands in Oshkosh, WI is seeking a Seasonal Email Specialist to join our Customer Relations team. You'll craft fast, friendly email responses to web customers, resolving concerns efficiently and professionally in one email when possible.

Monday through Friday work schedule with 30-35 hours per week. Responsibilities include handling email, mail, phone, and marketplace support; maintaining high production and quality standards; collaborating across departments; and contributing to

Qualifications

• Excellent written grammar.
• Proficient with email platforms (Outlook) and website navigation.
• Attention to detail and problem solving skills.
• Willingness to positively accept added/alternate responsibilities.

Responsibilities

• Resolve customer concerns via email with fast, one-and-done solutions.
• Proactively troubleshoot issues with teammates and departments.
• Maintain production and quality standards to ensure customer satisfaction.

Skills

Excellent writing

Outlook

Microsoft Office

Customer service

Tools

Outlook

Job description

Silver Star Brands in Oshkosh, WI is seeking a Seasonal Email Specialist to join our Customer Relations team. You'll craft fast, friendly email responses to web customers, resolving concerns efficiently and professionally in one email when possible.

Monday through Friday work schedule with 30-35 hours per week. Responsibilities include handling email, mail, phone, and marketplace support; maintaining high production and quality standards; collaborating across departments; and contributing to