Seasonal Donor Relations Specialist

LHH; Conshohocken (Montgomery County); On-site; USD 35,000 - 45,000; Full time

Job summary

LHH is seeking Seasonal Donor Relations Associates to assist during the peak giving season. This role involves managing donor inquiries and supporting client interactions primarily through Salesforce, focusing on delivering a high-quality, customer-first experience.

Ideal candidates will have 1-3 years of customer service experience, strong communication skills, and tech-savviness. The position is based in Conshohocken, PA, with onsite training in July and extended hours during the busy season.

Qualifications

• 1–3 years of customer service experience, ideally in call centers or retail roles.
• Strong communication skills; clear, confident, and professional.
• Ability to learn new systems quickly.

Responsibilities

• Serve as the primary point of contact for donor and client inquiries.
• Manage a high volume of interactions using Salesforce.
• Assist donors with account login and navigation.

Skills

Customer service experience

Strong communication skills

Detail-oriented

Problem-solving abilities

Tech-savvy

Tools

Salesforce

Job description

LHH is seeking Seasonal Donor Relations Associates to assist during the peak giving season. This role involves managing donor inquiries and supporting client interactions primarily through Salesforce, focusing on delivering a high-quality, customer-first experience.

Ideal candidates will have 1-3 years of customer service experience, strong communication skills, and tech-savviness. The position is based in Conshohocken, PA, with onsite training in July and extended hours during the busy season.