Seasonal Desktop Support Specialist

1-800-Flowers.com; Obetz (OH); On-site; USD 25,000 - 34,000; Part time

Job summary

1-800-Flowers.com is seeking a Seasonal Desktop Support Analyst in Obetz, OH to serve as the single point of contact for end-user desktop issues. Responsibilities include installing and maintaining PCs, diagnosing hardware and software problems, and coordinating with network teams to ensure optimal workstation performance.

The role requires hands-on hardware troubleshooting, familiarity with Windows environments, and experience supporting iPads and Android devices.

Qualifications

• Degree in Computer Science or 3+ years of equivalent work experience.

Responsibilities

• Provide on-site/remote support to end-users for desktop hardware and software.
• Install, configure, test, maintain, and troubleshoot end-user workstations and related equipment.
• Collaborate with LAN and network teams to ensure smooth desktop operation.
• Handle MAC requests (moves/adds/changes) from managers.
• Document desktop equipment failures, repairs, and configurations.
• Liaise with third-party vendors for PC equipment when needed.
• Develop inventory of monitors, keyboards, and peripherals.
• Assist in planning long-term desktop hardware strategies.

Skills

Hardware troubleshooting

TCP/IP

Mobile device support

Education

Degree in Computer Science

Microsoft certifications

3+ years of experience

Tools

IBM Client Access

VBScript

C#

Job description

1-800-Flowers.com is seeking a Seasonal Desktop Support Analyst in Obetz, OH to serve as the single point of contact for end-user desktop issues. Responsibilities include installing and maintaining PCs, diagnosing hardware and software problems, and coordinating with network teams to ensure optimal workstation performance.

The role requires hands-on hardware troubleshooting, familiarity with Windows environments, and experience supporting iPads and Android devices.