Seasonal Customer Service & Store Operations Associate

The Michael's Companies; Pittsfield (MA); On-site; USD 22,000 - 25,000; Part time

Job summary

The Michaels Companies in Pittsfield, MA is seeking a Seasonal Service Team Member to help customers, stock merchandise, and manage checkout duties. The role emphasizes friendly service and efficient store operation in a fast-paced retail setting.

Responsibilities include unloading trucks, stocking shelves, performing planograms, and supporting omnichannel processes such as BOPIS and SFS. Evening and weekend availability is often required.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Willingness to work nights, weekends and early mornings.

Responsibilities

• Deliver friendly customer service and help shoppers locate products.
• Ensure a fast and friendly checkout experience with accurate cash handling.
• Assist with truck unloading, stocking, and planogram (POG) processes.
• Maintain store recovery standards and support in-store applications like BOPIS and SFS.
• Engage customers about programs and enrollments and support omnichannel processes.

Skills

Retail experience

Customer service

Cash handling

Team oriented

Job description

The Michaels Companies in Pittsfield, MA is seeking a Seasonal Service Team Member to help customers, stock merchandise, and manage checkout duties. The role emphasizes friendly service and efficient store operation in a fast-paced retail setting.

Responsibilities include unloading trucks, stocking shelves, performing planograms, and supporting omnichannel processes such as BOPIS and SFS. Evening and weekend availability is often required.