Seasonal Customer Service Representative - Little Sahara State Park

State-of-Oklahoma; Oklahoma; On-site; USD 18,000 - 26,000; Part time

Job summary

State of Oklahoma's Department of Tourism and Recreation is seeking a Seasonal Customer Service Representative at Little Sahara State Park to assist visitors in person and by phone.

You will handle reservations, process payments, assist with gift shop, and support daily operations in the park's front office or related facilities. The role requires friendly service and flexibility to work holidays and weekends.

Qualifications

• Must be at least 16 years of age.
• Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Skills

Customer service

Communication

Tools

Telephone equipment

Office software

Job description

Job Posting TitleSeasonal Customer Service Representative - Little Sahara State ParkAgency566 DEPARTMENT OF TOURISM AND RECREATIONSupervisory OrganizationLittle Sahara State ParkJob Posting End DateRefer to the date listed at the top of this posting, if available. Continuous if date is blank.Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.Estimated Appointment End Date (Continuous if Blank)January 01, 2099Full/Part-TimePart timeJob TypeSeasonal (Fixed Term) (Seasonal)CompensationThis positions pays $12 per hourJob DescriptionBasic PurposeDesk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park’s front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.Typical Job DutiesAnswers telephones, takes messages, and provides information about location facilities.Receives walk-in and phone-in reservation requests.Check guests into reservations, validates parking.Posts charges to guest accounts, including necessary corrections and transfers.Collects charges, processes credit card vouchers, and closes guest accounts.Checks in/out recreation equipment, golf carts, etc. to guests.Assists with gift shop sales and restocking merchandise.Prepares various reports under general direction.Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.Performs general housekeeping in public areas.Performs other duties as assigned to support daily operations and agency needs.Minimum QualificationsMust be at least 16 years of age.Special RequirementsScheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.Equal Opportunity EmploymentThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:Agency Contact