Seasonal Customer Service & Gifting Liaison

The Gifting Company; Ephrata (Lancaster County); On-site; USD 25,000 - 30,000; Part time

Job summary

The Gifting Company in Pennsylvania is seeking a Temporary Seasonal Customer Service and Production Liaison to support holiday operations. You will handle phone, email, and live chat inquiries, manage data entry for high-volume orders, and coordinate between locations to ensure accurate shipments and inventory.

This position requires weekend and some evening shifts, with pay ranging from $18.50 to $22.50 per hour.

Qualifications

• Experience providing customer service across multiple channels (phone, email, live chat).
• Ability to enter data accurately for high-volume orders.
• Strong coordination skills for shipments and inventory.
• Effective communication with internal teams and clients.

Responsibilities

• Provide excellent customer service to all brands via phone, email, and live chat.
• Assist with data entry for volume orders with the Corporate Gifting Team.
• Communicate between locations to ensure timely shipments and inventory.
• Serve as the point of contact for customer service and corporate gifting teams.
• Log inventory of corporate assets as they arrive in PA.
• Work directly with corporate clientele as needed.
• Assist with NY to PA transfers.
• Flag discrepancies to marketing or internal systems.
• Weekend and some evenings required.

Skills

Customer service

Data entry

Order coordination

Inventory tracking

Communication

Job description

The Gifting Company in Pennsylvania is seeking a Temporary Seasonal Customer Service and Production Liaison to support holiday operations. You will handle phone, email, and live chat inquiries, manage data entry for high-volume orders, and coordinate between locations to ensure accurate shipments and inventory.

This position requires weekend and some evening shifts, with pay ranging from $18.50 to $22.50 per hour.