Seasonal Customer Service Associate – Fast-Paced POS & Sales

Kohl's; Howell (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

Kohl's in Howell, MI is hiring for a customer service–driven associate to perform point-of-sale and service tasks while delivering a fast, friendly checkout experience for customers. You will greet customers, scan items, process payments, bag merchandise, and help maintain inventory accuracy in a dynamic retail environment.

The role emphasizes teamwork, integrity, and adherence to Kohl's standards. Flexibility for days, nights, weekends, and holidays is required, with starting pay around $13.75

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal and written communication skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Multi-tasking

Communication

Flexible hours

Age 16+

Job description

Kohl's in Howell, MI is hiring for a customer service–driven associate to perform point-of-sale and service tasks while delivering a fast, friendly checkout experience for customers. You will greet customers, scan items, process payments, bag merchandise, and help maintain inventory accuracy in a dynamic retail environment.

The role emphasizes teamwork, integrity, and adherence to Kohl's standards. Flexibility for days, nights, weekends, and holidays is required, with starting pay around $13.75