Seasonal Retail Sales & Customer Experience Associate

Kohl's; Gaylord (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Kohl's is hiring for a customer service associate role focused on point-of-sale and store operations in Michigan. You will greet customers, handle payments, balance registers, and support inventory while delivering fast, friendly service.

Ideal candidates bring strong communication, a service mindset, and flexibility to work days, nights, weekends, and holidays. No prior retail experience required, starting pay is $15.00 per hour.

Qualifications

• Excellent customer service and multitasking abilities.
• Strong verbal and written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Engage customers, greet and offer assistance with products and services.
• Operate cash register, scan items, bag merchandise and handle payments.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy and merchandise disposition.
• Assist in training new hires on service processes and POS procedures.
• Participate in daily service processes such as register balancing and replenishing supplies.

Skills

Customer service

Multi-tasking

Communication

Age 16+

Flexible availability

Job description

Kohl's is hiring for a customer service associate role focused on point-of-sale and store operations in Michigan. You will greet customers, handle payments, balance registers, and support inventory while delivering fast, friendly service.

Ideal candidates bring strong communication, a service mindset, and flexibility to work days, nights, weekends, and holidays. No prior retail experience required, starting pay is $15.00 per hour.