Seasonal Service Pro - Create Seamless Customer Experience

Bloomingdale's; Bridgewater (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Performance and referral bonus

Merchandise discounts

Inclusive, challenging, and fun work环境

Empowerment to perform impactful work

Employee Assistance Program

CRGs and volunteer opportunities

Job summary

Bloomingdale’s is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates, managing an in-store service hub, assisting with BOPS, easy returns, tourism information, and appointment bookings for in-store services.

The role emphasizes speed, attention to detail, collaboration, and delivering a fun, seamless shopping experience while supporting store operations and customer satisfaction.

Qualifications

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful self-starter able to work independently and as part of a team.
• Ability to work a flexible schedule including day, evening, weekends, and holidays.

Responsibilities

• Create an in-store experience through greeting and engaging all customers with genuine, friendly interaction.
• Embrace and be proficient with technology to assist customers and handle transactions.
• Participate in merchandising and operational requirements of the role.

Skills

Interpersonal skills

Communication

Teamwork

Tech-savvy

Education

High School Diploma or equivalent

Tools

Cash register

Handheld devices

Job description

Bloomingdale’s is seeking a B-Helpful Professional to serve as a go-to resource for customers and associates, managing an in-store service hub, assisting with BOPS, easy returns, tourism information, and appointment bookings for in-store services.

The role emphasizes speed, attention to detail, collaboration, and delivering a fun, seamless shopping experience while supporting store operations and customer satisfaction.