Seasonal Customer Experience & Framing Specialist

Michaels; Florida; In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Descrizione del lavoro

Michaels is seeking a store team member in PORT ORANGE, FL to assist customers, manage checkout, and drive store programs. You will support omnichannel processes, stock shelves, and ensure a well-merchandised store while upholding SOPs and safety standards.

The role emphasizes customer service, teamwork, and willingness to learn framing activities. Flexibility for varied shifts and a climate-controlled retail setting is expected.

Competenze

• Retail and/or customer service experience preferred.
• Ability to engage customers and explain store programs.

Mansioni

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards; complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance including returns and restocks.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and company policies.
• Interact respectfully with others and promote the organization’s vision and values.
• Cross trained in Custom Framing selling and production.

Conoscenze

Retail experience

Customer service

Cash handling

Descrizione del lavoro

Michaels is seeking a store team member in PORT ORANGE, FL to assist customers, manage checkout, and drive store programs. You will support omnichannel processes, stock shelves, and ensure a well-merchandised store while upholding SOPs and safety standards.

The role emphasizes customer service, teamwork, and willingness to learn framing activities. Flexibility for varied shifts and a climate-controlled retail setting is expected.