Seasonal Customer Experience Associate - Holiday Helper

Carters Inc.; Newport News (VA); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Discount on brands

Referral bonuses

Job summary

Carter’s is seeking a Holiday Helper to be the first face of the brand and assist growing families with baby essentials and seasonal needs. You’ll greet customers, share product knowledge, and support them across in-store and omnichannel channels.

This role emphasizes friendly service, teamwork, and a flexible schedule for a dynamic retail environment. As part of Carter’s inclusive culture, you will help with POS transactions, floor replenishment, and promotions while maintaining a safe,

Qualifications

• Experience delivering friendly customer service in a fast-paced setting.
• Ability to handle multiple tasks and priorities efficiently.
• Strong verbal and written communication to assist customers.

Responsibilities

• Confidently and proactively resolve issues for customers in a busy retail environment
• Welcome customers with a warm greeting and assist with product styles and benefits
• Meet customer needs by utilizing omnichannel channels for a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Explain current promotions and loyalty programs, including credit details to customers
• Minimize store loss by delivering excellent service and keeping the store safe and clean

Skills

Customer service

Multitasking

Verbal communication

Written communication

Positive mindset

Job description

Carter’s is seeking a Holiday Helper to be the first face of the brand and assist growing families with baby essentials and seasonal needs. You’ll greet customers, share product knowledge, and support them across in-store and omnichannel channels.

This role emphasizes friendly service, teamwork, and a flexible schedule for a dynamic retail environment. As part of Carter’s inclusive culture, you will help with POS transactions, floor replenishment, and promotions while maintaining a safe,