Seasonal Customer Experience Associate – Flexible Hours

Carter's, Inc.

Town of Newark (WI)

On-site

USD 17,000 - 22,000

Part time

8 days ago

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Benefits offered by this job

Employee discount 30%

Referral bonuses

Job summary

Carter's, Inc. is hiring for a Holiday Helper to be the first face of the brand for growing families. You will welcome customers, explain baby essentials and school-ready products, and support them through their shopping journey in a busy store environment.

You will resolve issues with a friendly, proactive approach, demonstrate product knowledge, and help manage transactions and stock while promoting promotions and loyalty programs. This role emphasizes flexibility, teamwork, and customer care.

Qualifications

Demonstrated customer service/engagement skills.
Effective verbal and written communication in a retail setting.
Ability to manage multiple tasks simultaneously.
Experience in a fast-paced sales environment preferred.

Responsibilities

Confidently resolve customer issues in a busy retail environment.
Greet customers and assist with product styles, features and benefits.
Assist customers using omnichannel methods to ensure a positive shopping experience.
Process sales at the register.
Restock floors and assist with shipments as needed.
Explain promotional events and loyalty programs to customers.
Help minimize losses by delivering excellent service and maintaining store cleanliness.