Seasonal Customer Experience Associate - Flexible Hours

The TJX Companies, Inc.

Birmingham (AL)

On-site

USD 18,000 - 19,000

Full time

22 hours ago
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Benefits offered by this job

Associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
referral bonuses

Job summary

The TJX Companies, Inc. – HomeGoods store in Birmingham, AL is seeking a Store Associate to deliver a high-quality customer experience while maintaining a clean, organized store and supporting operations standards.

You will engage with customers, promote loyalty programs, and contribute to a positive store culture. The role requires adaptability, teamwork, and the ability to handle physical tasks and diverse duties across the sales floor.

Qualifications

  • Possesses excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possesses strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.

Responsibilities

  • Role models established customer experience practices with internal and external customers.
  • Supports and embodies a positive store culture through honesty, integrity, and respect.
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
  • Promotes credit and loyalty programs.
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
  • Initiates and participates in store recovery as needed throughout the day.
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
  • Provides and accepts recognition and constructive feedback.
  • Adheres to all labor laws, policies, and procedures.
  • Supports and participates in store shrink reduction goals and programs.
  • Participates in safety awareness and maintains a safe environment.
  • Other duties as assigned.

Skills

Customer service
Flex schedule
Communication
Multitasking
Adaptability
Physical ability
Teamwork
Retail experience

Job description

The TJX Companies, Inc. – HomeGoods store in Birmingham, AL is seeking a Store Associate to deliver a high-quality customer experience while maintaining a clean, organized store and supporting operations standards.

You will engage with customers, promote loyalty programs, and contribute to a positive store culture. The role requires adaptability, teamwork, and the ability to handle physical tasks and diverse duties across the sales floor.

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