Seasonal Customer Experience Associate

Michaels; Grand Junction (CO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Employee discounts and access to pilot

Job summary

Michaels in Grand Junction, CO is seeking a store team member to assist customers, stock shelves, and ensure a fast, friendly checkout experience. You will help customers locate products, participate in returns, and support truck unloading and merchandising to keep the store well stocked.

Applicants must be at least sixteen years old. The role offers benefits and training, with some evenings and weekends required to meet store needs.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and enrollments
• Assist with Omni channel processes (BOPIS and SFS)
• Participate in truck unload, stocking, and planogram processes
• Complete merchandise recovery and store maintenance to stay well merchandised and in stock
• Support shrink and safety programs
• Adhere to SOPs and company policies; interact respectfully with customers and team members
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Product knowledge

POS systems

Omnichannel

Job description

Michaels in Grand Junction, CO is seeking a store team member to assist customers, stock shelves, and ensure a fast, friendly checkout experience. You will help customers locate products, participate in returns, and support truck unloading and merchandising to keep the store well stocked.

Applicants must be at least sixteen years old. The role offers benefits and training, with some evenings and weekends required to meet store needs.