Seasonal CSR & Dispatch Coordinator (Routing Expert)

Temco Logistics; Atlanta (GA); On-site; USD 21,000 - 28,000; Part time

Job summary

Temco Logistics is seeking a proactive Seasonal Customer Service Representative (CSR) with dispatching and routing experience to join our team. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction to support our final-mile delivery services.

The role requires strong organization, attention to detail, and the ability to manage open routes, communicate with drivers and customers, and complete daily paperwork while maintaining high

Qualifications

• High School diploma or equivalent required.
• 1-3 years in a call center environment.
• Proficient with MS Word, Excel and Outlook.
• Strong communication, listening, and problem-solving skills.

Responsibilities

• Assist with open driving routes daily.
• Monitor drivers and their routes.
• Complete daily paperwork.
• Answer calls and respond to customer concerns.
• Schedule and confirm daily delivery teams.
• Communicate with dispatch and customers as needed.

Skills

MS Word

MS Excel

Outlook

Data entry

Typing

Communication

Customer service

Empathy

Bilingual

Active listening

Education

High School Diploma or equivalent

Job description

Temco Logistics is seeking a proactive Seasonal Customer Service Representative (CSR) with dispatching and routing experience to join our team. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction to support our final-mile delivery services.

The role requires strong organization, attention to detail, and the ability to manage open routes, communicate with drivers and customers, and complete daily paperwork while maintaining high