Delivery Route Planner & Dispatcher

Temco Logistics; Maryland Heights (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Temco Logistics is seeking a proactive and detail-oriented Router to join our dynamic team. The Router plays a critical role in scheduling and dispatching drivers and technicians, managing daily delivery routes, and ensuring smooth communication between all stakeholders.

You will use routing software to optimize daily routes, prepare daily paperwork, and monitor progress to maintain efficiency and customer satisfaction in our final-mile delivery services.

Qualifications

• High school diploma or equivalent required.
• Proficiency in routing software and mapping tools, with strong geographical knowledge of the local area.
• Excellent customer service skills with a professional and courteous demeanor.
• Strong verbal and written communication skills to liaise effectively with drivers, customers, and internal teams.
• Highly self-motivated with the ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in logistics, dispatch, or route planning is preferred.
• Strong attention to detail and organizational skills to ensure accurate documentation and routing.
• Ability to adapt to changing circumstances and proactively solve problems.

Responsibilities

• Schedule and dispatch drivers and technicians to designated locations based on schedules and requests.
• Open driving routes daily, ensuring routes are efficiently planned and prepared.
• Monitor drivers' progress and track route schedules and delivery timings.
• Use routing software to optimize daily delivery routes, saving time and fuel.
• Schedule and confirm delivery teams daily and prep for deployment.
• Communicate professionally with internal staff, customers and vendors as needed.
• Prepare paperwork for daily routes and next-day deliveries with accuracy.
• Read route sheets and plan trips to maximize operational efficiency.
• Communicate with drivers to adjust schedules and address issues.
• Maintain clear communication with dispatch and contact customers to address inquiries.
• Complete daily paperwork, including delivery reports and route adjustments.
• Monitor and review delivery processes for adherence to standards and improvements.

Skills

Customer service

Communication

Task prioritization

Problem solving

Adaptability

Education

High school diploma or equivalent

Tools

Routing software

Mapping tools

Job description

Temco Logistics is seeking a proactive and detail-oriented Router to join our dynamic team. The Router plays a critical role in scheduling and dispatching drivers and technicians, managing daily delivery routes, and ensuring smooth communication between all stakeholders.

You will use routing software to optimize daily routes, prepare daily paperwork, and monitor progress to maintain efficiency and customer satisfaction in our final-mile delivery services.