Seasonal Office Clerk - Atlanta GA

Temco Logistics; Atlanta (GA); On-site; USD 21,000 - 28,000; Part time

Job summary

Temco Logistics is seeking a proactive Seasonal Customer Service Representative (CSR) with dispatching and routing experience to join our team. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction to support our final-mile delivery services.

The role requires strong organization, attention to detail, and the ability to manage open routes, communicate with drivers and customers, and complete daily paperwork while maintaining high

Qualifications

• High School diploma or equivalent required.
• 1-3 years in a call center environment.
• Proficient with MS Word, Excel and Outlook.
• Strong communication, listening, and problem-solving skills.

Responsibilities

• Assist with open driving routes daily.
• Monitor drivers and their routes.
• Complete daily paperwork.
• Answer calls and respond to customer concerns.
• Schedule and confirm daily delivery teams.
• Communicate with dispatch and customers as needed.

Skills

MS Word

MS Excel

Outlook

Data entry

Typing

Communication

Customer service

Empathy

Bilingual

Active listening

Education

High School Diploma or equivalent

Job description

Temco Logistics – Where we have PRIDE in everything we do!

Passion Respect Integrity Dedication Energy

• SEASOANL CUSTOMER SERVICE REPRESENTATIVE (CSR)**

Temco Logistics is seeking a proactive, reliable, detail-oriented, and positive attitude Seasonal CSR with dispatching/routing experience to join our dynamic team! In this role, you will be the first point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will be detail-oriented, organized, and passionate about delivering excellent customer experiences. This position is integral to maintaining efficiency and customer satisfaction in our final-mile delivery services.

Key Responsibilities

• Assist with open driving routes daily.
• Monitoring drivers and their routes.
• Complete paperwork daily.
• Answering incoming calls and responding to customer concerns.
• Schedule and confirm delivery teams daily.
• Ability to map locations and give directions effectively.
• Prepare paperwork for the following day’s routes.
• Read route sheets thoroughly with the ability to plan trips to save time and fuel.
• Communicate with dispatch and contact customers when needed.
• Communicate with Drivers/Teams to assess their route scheduled and timing of deliveries.
• Ability to professionally communicate with internal staff, external customers, and vendors.

Qualifications

• High School Diploma or equivalent
• Able to pass prescreen requirements for employment.
• Must be proficient in MS Word, MS Excel and Outlook.
• Must be organized and able to prioritize multiple tasks in a busy office setting.
• Bilingual (preferred, but not required)
• 1-3 years of experience in a call center environment
• Proficient in relevant computer applications
• Data entry and typing skills.
• Superior listening, verbal, and written communication skills
• Empathetic & Patient
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters.

Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2025 Temco Logistics Product Authority, LLC. All rights reserved.