Seasonal Corporate Gifting Specialist

Dandelion Chocolate; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Dandelion Chocolate is seeking a Corporate Specialist to oversee end-to-end fulfillment of corporate custom orders. You will collaborate with production, customer service, fulfillment, and creative teams to ensure accurate data, on-time production, and successful delivery of corporate gifts and bulk orders.

The role requires coordinating across multiple teams, managing custom packaging, and ensuring timely shipping while maintaining quality.

Qualifications

• Strong attention to detail and organizational skills.
• Able to coordinate across multiple teams and deadlines.
• Experience with order management and fulfillment processes.
• Familiarity with Airtable/Shopify/ShipStation is a plus.

Responsibilities

• Monitor order management systems daily for new corporate orders and confirm all required fields are complete and accurate.
• Cross-check order details across systems to confirm product, quantity, and ship date match.
• Confirm which internal team is assigned to each order and follow up ahead of due dates to keep orders on track.
• Manage and order components such as custom ribbon colors or branded packaging.
• Coordinate bespoke orders requiring custom packaging, collateral, or treats, including client pickup dates and production timelines.
• Receive and quality check customized product from production teams and coordinate repacking or splitting shipments.
• Confirm delivery timing with production teams so customized product arrives to fulfillment at least two days before shipment.
• Gather delivery requirements for orders requiring direct or freight shipping; schedule direct deliveries and coordinate day of logistics.
• Schedule freight deliveries, confirming weight, quantity, pallet count, and refrigeration needs.
• Verify non-customized product availability and freshness before packing and splitting shipments.
• Receive, count, and organize gift notes; print personalized gift note cards and match notes to order numbers.
• Match gift notes and packing slips to shipping labels during packing.

Skills

Attention to detail

Organization

Cross-functional coordination

Communication

Project management

Multi-team coordination

Tools

Airtable

Gorgias

Shopify

ShipStation

Zest

Aircall

Job description

Dandelion Chocolate is seeking a Corporate Specialist to oversee end-to-end fulfillment of corporate custom orders. You will collaborate with production, customer service, fulfillment, and creative teams to ensure accurate data, on-time production, and successful delivery of corporate gifts and bulk orders.

The role requires coordinating across multiple teams, managing custom packaging, and ensuring timely shipping while maintaining quality.