Seasonal CLUB Member Experience Specialist

Bass Pro Shops; Irvine (CA); On-site; USD 23,419,000 - 27,208,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Irvine is seeking a part-time CLUB Customer Service Outfitter to deliver world-class guest service and promote CLUB Membership benefits. You will act as a product expert, process applications, and support CLUB operations while engaging customers with an exclusive experience.

Starting pay ranges from $17.00 to $19.75 per hour, based on experience. This role includes access to employee discounts, benefits, and a flexible schedule in our Irvine store.

Qualifications

• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Provides world class customer service for guests and promotes CLUB Membership.
• Greets customers and presents CLUB opportunities or exclusive experiences.
• Executes CLUB operational and compliance programs.
• Demonstrates products to customers and stays aware of advertised sales.
• Helps meet store metrics and keeps CLUB inventory accurate and organized.
• Processes payments, answers account questions, and processes CLUB applications.
• Provides daily feedback and reports in a timely and accurate manner.

Skills

Organizational skills

Customer service experience

Verbal communication

Written communication

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops in Irvine is seeking a part-time CLUB Customer Service Outfitter to deliver world-class guest service and promote CLUB Membership benefits. You will act as a product expert, process applications, and support CLUB operations while engaging customers with an exclusive experience.

Starting pay ranges from $17.00 to $19.75 per hour, based on experience. This role includes access to employee discounts, benefits, and a flexible schedule in our Irvine store.