Seasonal Client Support Specialist | Flexible Schedule

Jackson Hewitt - AHC

City of Elmira (NY)

On-site

USD 17,000 - 25,000

Full time

9 days ago

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Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for logged shift

Low-cost benefits (healthcare, dental

Teladoc (Unlimited Teladoc sessions...

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

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Job summary

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate in Elmira, NY. You will be the friendly face for all visitors, confirming appointments, following up with clients, and distributing marketing materials to keep clients engaged during wait times.

This role emphasizes excellent communication, relationship-building with clients, and the ability to thrive in a welcoming, customer service-oriented environment. All backgrounds are welcome to apply.

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience is preferred, but not required.
Willingness to learn and grow in a customer-focused role.

Responsibilities

Engage with clients and confirm appointments.
Follow up with past and potential clients and distribute marketing materials.
Keep clients engaged during wait times and provide essential support.
Be the friendly face for all visitors and ensure exceptional client experiences.