Seasonal Client Support Specialist

Jackson Hewitt - AGD; Washington Township (NJ); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Full-time positions

Part-time positions

Flexible Schedule

Work Lotto

Healthcare

Dental & vision

Teladoc

Identity theft protection

Corporate discount

Tax training & PTIN reimbursement

Referral bonuses

Continuing tax education

Advancement opportunities

Employee referral program

401k with company match

Earned Wage Access

Free training and onboarding

Job summary

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly service at our New Jersey offices. You will help with basic account questions, distribute marketing materials, and keep clients engaged during wait times in a fast-paced environment.

This role emphasizes excellent communication, a customer-first attitude, and a willingness to learn.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times and provide essential support.
• Assist with basic inquiries and guide clients to the appropriate resources.

Skills

Interpersonal skills

Communication skills

Customer service experience

Retail environment experience

Basic computer proficiency

Troubleshooting

Job description

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide friendly service at our New Jersey offices. You will help with basic account questions, distribute marketing materials, and keep clients engaged during wait times in a fast-paced environment.

This role emphasizes excellent communication, a customer-first attitude, and a willingness to learn.