Seasonal Client Support & Engagement Pro

Jackson Hewitt - AGD; Marlton (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Training & development

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Referral bonus opportunities

Job summary

Jackson Hewitt - AGD in Marlton, NJ seeks a Seasonal Client Support Associate to provide excellent client experiences and essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

The role offers opportunities for advancement in a welcoming, service-oriented environment. We welcome candidates from all backgrounds; strong communication and interpersonal skills are key.

Qualifications

• Must have strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is a plus but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face for visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Strong communication

Retail experience

Basic computer proficiency

Customer service experience

Job description

Jackson Hewitt - AGD in Marlton, NJ seeks a Seasonal Client Support Associate to provide excellent client experiences and essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

The role offers opportunities for advancement in a welcoming, service-oriented environment. We welcome candidates from all backgrounds; strong communication and interpersonal skills are key.