Seasonal Client Experience Specialist

Jackson Hewitt - AGD; Mount Holly Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Earned wage access

Training development

Competitive salary

Employee discounts

Flexible schedule

Advancement opportunities

Full-time

Part-time

Work Lotto

Low-cost benefits

Teladoc

Identity protection

Corporate discounts

Tax training & PTIN reimbursement

Referral bonuses

Tax education

Employee referrals

Medical benefits

401k match

Job summary

Jackson Hewitt - AGD seeks a Seasonal Client Support Associate in New Jersey. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep customers engaged during wait times.

Excellent communication skills and a customer-focused mindset are essential. This role offers both full-time and part-time options with opportunities for advancement and a supportive training environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face for those visiting offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Strong interpersonal and communication

Retail environment experience

Basic computer proficiency

Customer service or sales experience (

Tools

None

Job description

Jackson Hewitt - AGD seeks a Seasonal Client Support Associate in New Jersey. You will engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep customers engaged during wait times.

Excellent communication skills and a customer-focused mindset are essential. This role offers both full-time and part-time options with opportunities for advancement and a supportive training environment.