Seasonal Client Experience Specialist

Jackson Hewitt - AGD; Bridgeton (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Earned Wage Access

Training & development

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Full-time and part-time positions

Flexible Schedule Options

Work Lotto

Low-cost benefits (healthcare, dental,

vision)

Teladoc

Free identity theft protection

Corporate discount program

Free tax preparation training

PTIN registration reimbursement

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement

Employee referral program

Medical & Prescription benefit

401k with Company Match

Job summary

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to be the friendly face for all clients visiting our offices. You will engage with clients, confirm appointments, and keep clients engaged during wait times in Bridgeton, NJ.

This role offers opportunities to learn, grow, and advance while delivering excellent customer service. We welcome candidates with diverse backgrounds and emphasize strong communication, reliability, and a proactive, customer-centric mindset.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support team by delivering a friendly, welcoming experience.

Skills

Communication skills

Interpersonal skills

Retail experience

Customer service

Troubleshooting

Willingness to learn

Job description

Jackson Hewitt - AGD is seeking a Seasonal Client Support Associate to be the friendly face for all clients visiting our offices. You will engage with clients, confirm appointments, and keep clients engaged during wait times in Bridgeton, NJ.

This role offers opportunities to learn, grow, and advance while delivering excellent customer service. We welcome candidates with diverse backgrounds and emphasize strong communication, reliability, and a proactive, customer-centric mindset.