Seasonal Client Success Specialist – Premium Lighting

Brite Nites; Salt Lake City (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Bonus pay

Job summary

Brite Nites in Salt Lake City, UT, is seeking a Customer Service Representative to own the full client lifecycle for assigned accounts during the busiest season. You will deliver premium service, respond to calls and emails, and coordinate estimates and invoices.

Ideal candidates have 2+ years in office/customer service, a Bachelor's degree preferred, and a valid driver's license. On-site work with weekend and evening shifts; bonus pay available.

Qualifications

• Two years of office or customer service experience.
• Bachelor's degree preferred.
• Driver's license required.

Responsibilities

• Manage full client lifecycle for assigned accounts.
• Deliver fast, polite and knowledgeable service on every touchpoint.
• Answer calls and emails; send estimates and invoices.
• Triage requests and route to appropriate teams.
• Encourage Google reviews and monitor feedback.

Skills

Outlook & Office

Front/Brite Base/Salesforce

Communication skills

Organization & problem-solving

Multitasking under pressure

Self-starter

Escalation knowledge

36+ hours/week

Bilingual English/Spanish (nice tohave

Education

Bachelor's degree (Preferred)

Job description

Brite Nites in Salt Lake City, UT, is seeking a Customer Service Representative to own the full client lifecycle for assigned accounts during the busiest season. You will deliver premium service, respond to calls and emails, and coordinate estimates and invoices.

Ideal candidates have 2+ years in office/customer service, a Bachelor's degree preferred, and a valid driver's license. On-site work with weekend and evening shifts; bonus pay available.