Seasonal Client Success Associate – In-Office

PaulHood; Leavenworth (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

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Job summary

PaulHood is seeking a Seasonal Client Success Representative I for in-office support in Leavenworth, KS. The role involves onboarding, maintaining member relationships, and addressing client inquiries to showcase the value of our membership.

The ideal candidate has customer service experience, strong communication skills, and a detail-oriented, team-focused mindset. The position runs December 8, 2026 through April 30, 2027, with a budget of $18–$20 per hour.

Qualifications

• High school diploma or equivalent required; an associate degree is preferred.
• 1 year of experience in customer service, administrative support, front desk, or related role.
• Data entry or call center experience preferred.
• Proficiency with Microsoft Office and ability to learn new software.

Responsibilities

• Respond to routine client inquiries and provide timely updates.
• Manage client requests and ticket queues; escalate complex issues.
• Collect, review, and track client documentation for completeness.
• Support onboarding, portal access, and technology questions.
• Maintain accurate client records in CRM systems.
• Monitor client statuses and follow up on outstanding items.
• Coordinate meetings and administrative requests.
• Support office operations including mail, supplies, payroll, and check processing.

Skills

Customer service

Administrative support

Front desk

Data entry

Microsoft Office

Communication skills

Teamwork

Confidentiality

Education

High school diploma or equivalent

Associate degree preferred

Tools

CRM systems

Ticketing systems

Client management systems

Job description

PaulHood is seeking a Seasonal Client Success Representative I for in-office support in Leavenworth, KS. The role involves onboarding, maintaining member relationships, and addressing client inquiries to showcase the value of our membership.

The ideal candidate has customer service experience, strong communication skills, and a detail-oriented, team-focused mindset. The position runs December 8, 2026 through April 30, 2027, with a budget of $18–$20 per hour.