Seasonal Client Success Associate – In-Office

PaulHood; Claremore (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

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Job summary

PaulHood is seeking a Seasonal Client Success Representative I to support in-office members from December 8, 2026 through April 30, 2027. You will assist with onboarding, maintain member relationships, and demonstrate our client-first service.

The role emphasizes attention to detail, empathy, CRM updates, ticket queues, and collaboration in a fast-paced office; prior customer service and MS Office skills are preferred, with opportunity for growth.

Qualifications

• High school diploma or equivalent required.
• Associates degree or related coursework preferred.
• One year of customer service or administrative support experience.
• Strong MS Office skills and ability to learn new systems.

Responsibilities

• Respond to routine client inquiries and provide timely updates and support.
• Manage client requests, ticket queues, and elevate complex issues as needed.
• Collect, review, and track client documentation to ensure completeness.
• Support client onboarding, portal access, and technology-related questions.
• Maintain accurate client records and update CRM systems.
• Monitor assigned client statuses and follow up on outstanding items.
• Coordinate meetings and process administrative requests.
• Support office operations, including mail, supplies, payroll, and check processing.

Skills

Customer service

Attention to detail

Communication

Team collaboration

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Office

CRM systems

Ticketing systems

Job description

PaulHood is seeking a Seasonal Client Success Representative I to support in-office members from December 8, 2026 through April 30, 2027. You will assist with onboarding, maintain member relationships, and demonstrate our client-first service.

The role emphasizes attention to detail, empathy, CRM updates, ticket queues, and collaboration in a fast-paced office; prior customer service and MS Office skills are preferred, with opportunity for growth.