Seasonal Client Specialist: Elevate In-Store Service

TravisMathew Company; Minnetonka (MN); On-site; USD 21,000 - 23,000; Full time

Job summary

TravisMathew, a premium apparel brand, is hiring a Client Associate to elevate in-store sales and deliver exceptional customer service. You will connect with clients, build repeat business, and maintain up-to-date knowledge of seasonal apparel.

The role supports events and CRM initiatives while upholding store standards and a welcoming environment. Successful candidates will thrive in a fast-paced retail setting, work weekends/evenings/holidays, and contribute to achieving sales KPIs and

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Applications

point-of-sale (POS) systems

Strong written and verbalcommunication

Ability to make decisionsindependently

Ability to work non-traditional hours

Tools

POS systems

Microsoft Applications

Job description

TravisMathew, a premium apparel brand, is hiring a Client Associate to elevate in-store sales and deliver exceptional customer service. You will connect with clients, build repeat business, and maintain up-to-date knowledge of seasonal apparel.

The role supports events and CRM initiatives while upholding store standards and a welcoming environment. Successful candidates will thrive in a fast-paced retail setting, work weekends/evenings/holidays, and contribute to achieving sales KPIs and