Seasonal Client Associate — Elevate In-Store Experiences

TravisMathew Company; San Jose (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain exceptional in-store service and drive sales performance. You will engage with clients, build a repeat customer base, and stay knowledgeable about seasonal apparel to support informed purchases.

Responsibilities include supporting events and CRM efforts, adhering to service standards, and maintaining a welcoming store environment while collaborating with the team to ensure operational efficiency.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Applications

POS systems

Communication skills

Independent decision making

After-hours availability

Job description

TravisMathew is seeking a Client Associate to maintain exceptional in-store service and drive sales performance. You will engage with clients, build a repeat customer base, and stay knowledgeable about seasonal apparel to support informed purchases.

Responsibilities include supporting events and CRM efforts, adhering to service standards, and maintaining a welcoming store environment while collaborating with the team to ensure operational efficiency.