Seasonal Client Success Associate

Jackson Hewitt - CGH; Gorham (NH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, and provide outstanding service in a busy retail office.

You will engage with clients, distribute marketing materials, follow up with past and potential clients, and help keep clients engaged during wait times. Strong communication and a willingness to learn are essential.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot common issues.
• Prior customer service or sales experience is a plus but not required.

Responsibilities

• Engage with clients and visitors to provide a welcoming experience.
• Confirm appointments and assist with scheduling.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials and help keep clients engaged during wait times.

Skills

Interpersonal skills

Retail experience

Computer proficiency

Customer service

Willingness to learn

Job description

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to warmly welcome clients, confirm appointments, and provide outstanding service in a busy retail office.

You will engage with clients, distribute marketing materials, follow up with past and potential clients, and help keep clients engaged during wait times. Strong communication and a willingness to learn are essential.