Seasonal Campus Store Associate — Customer Service Pro

Barnes & Noble Education; Nacogdoches (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

DailyPay

Sick time accrual

Employee discounts

401(k) plan

Valuable experience

Job summary

BARNES & NOBLE COLLEGE is seeking a Seasonal Campus Store Team Member to join our campus retail hub and deliver exceptional service while supporting daily operations. You’ll help students locate materials, process transactions, and maintain an organized, welcoming store environment.

You will greet customers, assist with course materials, stock shelves, and work with teammates to meet daily priorities in a fast-paced campus setting, including evenings and peak periods.

Qualifications

• Must be at least 18 years of age.
• Previous retail or customer service experience preferred.
• Passion for delivering exceptional customer service and creating a positive shopping experience.
• Strong communication and interpersonal skills with the ability to build positive relationships with customers and teammates.
• Basic math, keyboarding, and data entry skills.
• Ability to multitask, prioritize responsibilities, and adapt to changing business needs in a fast-paced retail environment.
• Dependable, self-motivated, and able to work both independently and as part of a collaborative team.

Responsibilities

• Deliver an exceptional customer experience by greeting customers, answering questions, and providing friendly, knowledgeable service.
• Assist customers in locating course materials, school supplies, apparel, gifts, convenience items, and other merchandise that best meets their needs.
• Operate the point-of-sale system to accurately process transactions, including cash, credit, and financial aid purchases.
• Maintain a clean, organized, and well-stocked sales floor through merchandising, replenishment, recovery, and housekeeping.
• Support daily store operations by assisting with inventory, receiving merchandise, order fulfillment, and other operational tasks to keep the store customer-ready.
• Develop product knowledge by staying informed about merchandise, promotions, store services, and course materials to confidently assist customers.
• Work collaboratively with teammates to accomplish daily priorities while adapting to changing business needs in a fast-paced retail environment.
• Contribute to a clean, safe, and organized store environment that reflects the Barnes & Noble College brand and delivers an exceptional customer experience.

Skills

Customer service

Cash handling

Merchandising

Communication

Teamwork

Multi-tasking

Data entry

Job description

BARNES & NOBLE COLLEGE is seeking a Seasonal Campus Store Team Member to join our campus retail hub and deliver exceptional service while supporting daily operations. You’ll help students locate materials, process transactions, and maintain an organized, welcoming store environment.

You will greet customers, assist with course materials, stock shelves, and work with teammates to meet daily priorities in a fast-paced campus setting, including evenings and peak periods.