Seasonal Camp Concierge - Guest Experience Pro

Under Canvas; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

401K (eligible)

Heavily discounted tents

Lodge and cabin discounts

Lifestyle brand and industry discounts

Employee Assistance Program

Job summary

Under Canvas is seeking a Camp Concierge for the Zion area, a seasonal, hourly on-site role. You’ll greet guests, check them in, and guide them through camp amenities and activities while delivering outstanding outdoor hospitality.

We value clear communication, adaptability, and a friendly, detail-oriented guest experience. Join a team that supports families, groups, and adventurers in a dynamic outdoor setting.

Qualifications

• Clear, friendly communication with guests is required.
• Ability to stay calm and flexible in variable outdoor conditions.
• Customer-focused approach with attention to detail.

Responsibilities

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure
• Provide clear, accurate, complete, and timely communication
• Learn and share your knowledge of local culture, activities, and adventure activities
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests have everything they need
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
• Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
• Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
• Collaborate and interact professionally with guests and co-workers
• You value teamwork, quickly step in to help others
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Skills

Effective communication

Adaptagility

Guest service

Education

High School Diploma or GED

Tools

POS systems

Reservations systems

Job description

Under Canvas is seeking a Camp Concierge for the Zion area, a seasonal, hourly on-site role. You’ll greet guests, check them in, and guide them through camp amenities and activities while delivering outstanding outdoor hospitality.

We value clear communication, adaptability, and a friendly, detail-oriented guest experience. Join a team that supports families, groups, and adventurers in a dynamic outdoor setting.