Outdoor Guest Experience Supervisor — Seasonal Lead

Under Canvas; Virgin (UT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

Employee Housing

401(k) eligibility

Discounted Stays

Partner Discounts

Employee Assistance Program

Job summary

Under Canvas in Zion, Utah, is seeking a Seasonal Guest Experience Coordinator Supervisor. This hourly role oversees on-site guest interactions, activities, and program delivery, while leading a small team and coordinating with Front Desk, Adventures, Food & Beverage, and Groups.

You will welcome guests, confirm activities, and share local recommendations. This role also conducts weekly team calls, helps streamline processes, and supports cross-department collaboration to elevate guest

Qualifications

• High School Diploma or GED required.
• Prior Under Canvas or supervisory experience a plus.
• Minimum two years of guest interaction in resorts, hotels, or hospitality.
• Service-minded with passion for guest service experience.
• Genuine, outgoing, friendly and dynamic.
• Passion for the Great Outdoors and America's National Parks.
• Teamwork and adaptability.

Responsibilities

• Lead team management, delegation, and prioritization while engaging with on-site guests.
• Coordinate tasks cross-departmentally including Guest Experience, Front Desk, Adventures, Food & Beverage, and Groups.
• Welcome guests as they arrive, confirm on-site activities, and set the tone for their stay.
• Share knowledge and recommendations for local activities and attractions.
• Anticipate workload and delegate tasks to the Guest Experience team.
• Coordinate off-site activities with third-party adventure vendors.
• Conduct weekly calls with Adventures team to troubleshoot challenges and discuss opportunities.
• Exercise judgement and apply company policies when addressing concerns with relevant departments.
• Find ways to streamline processes to maximize efficiency.
• Share resources and leads with headquarter teams for growth.
• Conduct on-site activities like stargazing, nature walks, yoga, live music, events.

Skills

Effective Communication

Adaptability

Decision Making

Initiative

Education

High School Diploma/GED

Job description

Under Canvas in Zion, Utah, is seeking a Seasonal Guest Experience Coordinator Supervisor. This hourly role oversees on-site guest interactions, activities, and program delivery, while leading a small team and coordinating with Front Desk, Adventures, Food & Beverage, and Groups.

You will welcome guests, confirm activities, and share local recommendations. This role also conducts weekly team calls, helps streamline processes, and supports cross-department collaboration to elevate guest