Seasonal Call Center & Front Desk Associate

Jackson Hewitt Tax Service Inc.; Jackson (MS); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid On-the-Job Training

Free Tax Preparation

Flexible schedule

Job summary

Jackson Hewitt Tax Service Inc. is seeking a friendly, customer-focused team member to handle inbound calls and greet clients at our main office during tax season. You will schedule appointments, provide general information, and assist clients as needed.

Training is provided, and the role offers flexible hours to accommodate tax-season demand. Ideal candidates are 18+ with solid computer and typing skills and a client-first attitude.

Qualifications

• 18 years or older.
• Solid computer and typing skills (required).
• Clear, friendly phone manner and a client-first attitude.
• Call center or customer service experience preferred, not required.
• Bilingual English/Spanish preferred.
• No tax knowledge needed. We’ll train you!

Responsibilities

• Answer inbound calls, schedule appointments, and answer general client questions.
• Make outbound calls to past clients to welcome them back and book appointments.
• Give clients updates and route questions to the right person.
• Greet walk-in clients, check them in, and keep the front desk running smoothly.

Skills

Computer skills

Typing skills

Bilingual English/Spanish

Job description

Jackson Hewitt Tax Service Inc. is seeking a friendly, customer-focused team member to handle inbound calls and greet clients at our main office during tax season. You will schedule appointments, provide general information, and assist clients as needed.

Training is provided, and the role offers flexible hours to accommodate tax-season demand. Ideal candidates are 18+ with solid computer and typing skills and a client-first attitude.