Seasonal Café Team Member — Espresso & Guest Service

Eataly; New York (NY); Sur place; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Paid Time Off

401K with company match

Commuter Benefits

Free staff lunch daily and discounts

Résumé du poste

Eataly Caffè is opening in New York, offering a seasonal opportunity for Team Members to join and contribute to the guest experience. You will craft and serve specialty beverages, support both front-of-house and back-of-house tasks, and help maintain high standards of cleanliness and safety.

Join a team that celebrates Italian espresso and culinary excellence, with opportunities to develop product knowledge and guest storytelling while delivering exceptional hospitality across all shifts.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation and product.
• Outstanding communication and guest service skills.
• Ability to follow recipe and execute tasks according to standard.
• Ability to follow DOH / Company Regulations.
• Ability to perform simple mathematical calculations and follow directions for all production.
• 1+ year barista experience on a manual espresso machine preferred.

Responsabilités

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffè.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food.
• Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas.
• Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information.
• Maintains Eataly Caffè standards of guest service, presenting a hospitable and professional demeanor during all levels of business volume.
• Ensures the Caffè remains clean and organized at all times in both guest and employee areas through assigned cleaning duties, such as: bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.
• Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recording information; communicating shortages, discrepancies, and expired or damaged products.
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills.
• Performs other duties as required or assigned.

Connaissances

Coffee & tea knowledge

Excellent communication

Guest service

Follow recipes

Follow health regulations

Barista experience

Espresso machine operation

Outils

Manual espresso machine

Description du poste

Eataly Caffè is opening in New York, offering a seasonal opportunity for Team Members to join and contribute to the guest experience. You will craft and serve specialty beverages, support both front-of-house and back-of-house tasks, and help maintain high standards of cleanliness and safety.

Join a team that celebrates Italian espresso and culinary excellence, with opportunities to develop product knowledge and guest storytelling while delivering exceptional hospitality across all shifts.